|
SERVICE & TECHNICAL SUPPORT Support for your workshop.From machine setup to everyday operation, our team can help you find the right guidance. AFTER-SALES SERVICE Clear support, from the first enquiry.01 / WARRANTY One-year warrantyWarranty support is available for one year. Applicable parts and coverage depend on the product and agreed warranty terms. 02 / GUIDANCE Online & video assistanceDiscuss setup, operation and troubleshooting through online communication and video guidance. 03 / PARTS Spare-parts assistanceShare your model, serial number and a clear photo of the required part to help us identify it. 04 / ON-SITE Service arrangementsOn-site availability, travel and charges are confirmed for each case. Contact us to discuss your location and needs. A FASTER START Send the details. Help us understand.Include the following information in your first message so our team can review your request. 01Machine model & serial number 02Purchase or order information 03Issue description & when it occurs 04Clear photos or a short video 05Control-panel error message 06Your country & contact details LEARNING & OPERATION Guidance for your specific machine.Request the relevant operating instructions, demonstration or video guidance for your model. SETUP Installation & preparationConfirm the machine requirements and setup procedure with our technical team. OPERATION Operation & adjustmentAsk for a demonstration of the working process and the controls relevant to your machine. MAINTENANCE Care & maintenanceRequest model-specific care instructions and maintenance information. TROUBLESHOOTING Explain the symptomsSend the error message and a short video so our team can assess the next step. Always follow the instructions supplied with your machine. Contact our technical team before making adjustments you are unsure about. Reach the LEADWOOD support team.WhatsApp: +86 180 7466 7641 | WeChat: 18074667641 |